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amamWHATSAPP CRM

HOW IT WORKS

Start small. Get the connection right.

We help you prepare your company workspace before you rely on it for customer conversations.

  1. 01

    Create your company workspace

    Register, sign in and set up an authenticator for administrator access. Keep recovery codes somewhere safe. Each team member should have their own login.

  2. 02

    Connect with the platform owner

    Use your company's Meta business assets and authorized account administrator. We check your WhatsApp number, permissions and connection. Approval and account eligibility are determined by Meta.

  3. 03

    Prepare your team and usage

    Invite staff, assign responsibilities and add approved business knowledge. Agree service charges and configure provider credentials and company spending allowances before paid use.

  4. 04

    Test a real conversation

    Use a consented test contact to check receiving, replying and delivery status. Review the workflow with your team before expanding the pilot.

YOUR EXISTING NUMBER

Plan the phone and CRM connection together.

For eligible WhatsApp Business app accounts, Meta Coexistence is a path to using a number on the phone and through the API. Our complete Coexistence experience, including mobile-message and history synchronization, is still being prepared.

Keep your existing account active while we assess the setup. New-number onboarding and existing-number Coexistence have different requirements.

Discuss your number with Amam →

START WITH ONE TEAM

A clearer way to follow up.

Create a pilot workspace. We will help you prepare your connection, team and usage settings.

Create a pilot workspace